What our Customers think about our service…

Great Customer Service”

We buy Nederman products from Dowson & Dobson Industrial Cape Town. We are happy to share that their quality range of products are backed up by exceptional customer service, before and after each sale. We gladly recommend them.

 Dirk Loubser, Labscheme Allchem

 Gesipa Cordless Riveter with custom nosepiece

We recently required a special blind riveting tool with extended nosepiece for a large installation of ceramic façade tiles. The special fixing method of these tiles required a blind rivet installed in a narrow gap between two tiles. Standard tools could not reach between tiles to fasten the stainless steel rivet. Gesipa, represented locally by Dowson & Dobson Industrial, had the solution for our problem.

They offered us a custom extended nosepiece and their AccuBird battery operated riveting tool. The result was that we had a fully portable, outstanding quality, tool that was equipped to fasten rivets in a specialized manner. The service received from Gesipa in Germany as well as from the local agents Dowson and Dobson Industrial was of very high standard.

 Sampie Smith — Aveng Grinnaker LTA

 “Great Customer Service!”

I’d like to compliment one of your employees, Kim Bowers, for the excellent service she provided me this am.…I needed some information for an “environmental waste” exercise and although my request was a trivial one, she took ownership of my request, sourced the information and returned my call with efficiency that is fast becoming rare.…

Such commitment to great customer service is to be commended. You can be sure that I will spread the word in‐house amongst my management team and the broader Oceana Group.”

Dhevan Naicker Procurement Manager, Lucky Star – Oceana Group

Deprag Micromat ESD & Screw Presenters

Recently, we approached D&D Industrial for a screwdriving solution for our mechanical assembly of aluminium chassis and module covers to our circuit boards. The torque accuracy, torque repeatability and small stainless steel screws (M1.6 & M2) nor the electrostatic sensitivity of our equipment, posed any problem for their experienced sales team.

They offered us a solution using Deprag high quality pneumatic ESD torque shut‐off screwdrivers with vacuum screw positioning and suitable screw presenters. There is no more need for these small screws to be handled by hand. We now have a state of the art screw assembly production process to complement our already well equipped production facility. We recommend Deprag equipment supplied by D&D Industrial.”

Deon Kruger — Mecalc

Friendly and efficient service!”

We would like to thank you for your friendly and efficient service. Our clients are very happy with the quality of the products that you have been supplying us over the years.

We look forward to doing more business with you in the future.”

Magda & Wendy, Sales Department, Balega Engineering Supplies

Our Customer is very impressed!”

We have received our order, THANK YOU VERY MUCH, for your fast Service, our Customer is very impressed.

Alida Maré, JT Electronics — Welkom

Web Enquiry response

I found your website through a Google search. You are also the only one out of 3 contacted to have replied to my mail. So thank you!

Renier Oosthuizen